There are a lot of factors that go into a good consultation. Face and head shape, proportionality and balance, skin tone and color are all part of designing a color and style that is right for you. But is that enough? My experience with unsatisfied clients tells me that most get what is called a "drive-by" consultation. How many times have you gone into the salon, sat in the chair and been asked "So what do you want today?" You pull out your phone and show a look you found on