January 17, 2018

Winter is here and it's time when we get back to our to our routines. In the salon, we have a lot of undoing to do. Undoing you ask? Yes... undoing of our client's laid back summer and fall hair care habits.

Summer sun, salt water, chlorinated pools and just plain old n...

May 30, 2017

Most women are so busy taking care of everyone else that they don't have time to take care of themselves. It's the one factor that connects almost every woman that sits in my chair.

Especially mothers of small children... almost every time a mom sits in my chair for a s...

February 18, 2017

"My hair was so much a part of my personality and all my photo shoots. I hid behind my hair. And then, I just decided I was okay with myself. To have short hair and really show my face is even more revealing than anything. It's a statement - not to everyone else, more...

January 20, 2017

 There is no better feeling than coming out from the salon with a new  look. The whole experience should leave you feeling relaxed, pampered and happy.

I have spoken about our responsibilities as a service provider, but have you ever thought of what we need fr...

January 3, 2017

Last time I spoke about the positives of booking by phone instead of text or email. The options seem endless.. websites, text, email and apps like Snapchat have given all of us what appear to be a convenient way to get things done.

The downside to this conveni...

December 16, 2016

What are your expectations when you call for an appointment at your favorite salon? Do you even call? Or do you book online, via text or email? Do you know their protocols or just assume that what works for one salon works for another? Each scenario is different and re...

December 6, 2016

 In my last post I spoke about the minimal requirement of the stylist when it comes to a consultation. I went over the basic (and my not so not so basic) expectations you should have of your stylist. 

The one aspect that I left out was the discussion...

November 18, 2016

There are a lot of factors that go into a good consultation. Face and head shape, proportionality and balance, skin tone and color are all part of designing a color and style that is right for you. But is that enough?


My experience with unsatisfied clients...

October 20, 2016

Last post I spoke a little about the training and qualifications to even begin your career as a hairstylist. A minimum of 1500 hours and years of post school training go into making a good stylist.

Also constant training and updating, Social Media knowledge and customer...

October 11, 2016

When you come into the salon and want a particular color or cut, do you know the process we are trained to go through before we even pick up the scissors or the color bottle? Do you wonder why we give the advice we give or say yes or no to a particular style or color c...

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