January 17, 2018

Winter is here and it's time when we get back to our to our routines. In the salon, we have a lot of undoing to do. Undoing you ask? Yes... undoing of our client's laid back summer and fall hair care habits.

Summer sun, salt water, chlorinated pools and just plain old n...

May 30, 2017

Most women are so busy taking care of everyone else that they don't have time to take care of themselves. It's the one factor that connects almost every woman that sits in my chair.

Especially mothers of small children... almost every time a mom sits in my chair for a s...

February 18, 2017

"My hair was so much a part of my personality and all my photo shoots. I hid behind my hair. And then, I just decided I was okay with myself. To have short hair and really show my face is even more revealing than anything. It's a statement - not to everyone else, more...

January 20, 2017

 There is no better feeling than coming out from the salon with a new  look. The whole experience should leave you feeling relaxed, pampered and happy.

I have spoken about our responsibilities as a service provider, but have you ever thought of what we need fr...

January 3, 2017

Last time I spoke about the positives of booking by phone instead of text or email. The options seem endless.. websites, text, email and apps like Snapchat have given all of us what appear to be a convenient way to get things done.

The downside to this conveni...

December 16, 2016

What are your expectations when you call for an appointment at your favorite salon? Do you even call? Or do you book online, via text or email? Do you know their protocols or just assume that what works for one salon works for another? Each scenario is different and re...